Refund Policy
Meem's Fudge Shoppe Refund Policy
At Meem's Fudge Shoppe, we are dedicated to crafting high-quality, delicious fudge and ensuring our customers are delighted with every purchase. We strive to provide an exceptional experience, and if you’re not completely satisfied, we’ll work with you to make it right. Please review our refund policy below for details on returns, refunds, and store credits.
1. Consumable Product Notice
Fudge is a perishable, consumable product. For health and safety reasons, we are unable to accept returns or offer refunds for fudge once it has been shipped, delivered, or carried away from our booth at a market. This policy ensures the integrity and safety of our products for all customers.
Fudge is a perishable, consumable product. For health and safety reasons, we are unable to accept returns or offer refunds for fudge once it has been shipped, delivered, or carried away from our booth at a market. This policy ensures the integrity and safety of our products for all customers.
2. Our Commitment to Quality
We take pride in offering fresh, handcrafted fudge made with the finest ingredients. If you are not satisfied with your purchase due to a quality issue (e.g., damaged during shipping, incorrect order, or product defect), please contact us within 7 days of receiving your order or purchasing at a market. We’ll do our best to make it right, which may include:
We take pride in offering fresh, handcrafted fudge made with the finest ingredients. If you are not satisfied with your purchase due to a quality issue (e.g., damaged during shipping, incorrect order, or product defect), please contact us within 7 days of receiving your order or purchasing at a market. We’ll do our best to make it right, which may include:
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Issuing a store credit for the value of the affected product.
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Replacing the product, if feasible, based on the circumstances.
To process your request, we may ask for photos of the product or additional details to better understand the issue. Please reach out to us at [insert contact email or phone number] or through our website’s contact form.
3. Non-Returnable Items
In addition to the consumable product notice above, the following items are non-returnable and non-refundable:
In addition to the consumable product notice above, the following items are non-returnable and non-refundable:
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Products purchased more than 7 days prior to the refund request.
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Gift cards or promotional items.
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Custom or bulk orders, unless defective or incorrect.
4. Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please notify us within 7 days of receipt. We may request photos of the packaging and product to assess the issue. Depending on the situation, we may offer a replacement, store credit, or other resolution at our discretion.
If your order arrives damaged or you receive an incorrect item, please notify us within 7 days of receipt. We may request photos of the packaging and product to assess the issue. Depending on the situation, we may offer a replacement, store credit, or other resolution at our discretion.
5. Shipping Issues
We carefully package and ship our fudge to ensure it arrives in excellent condition. If your order is lost or significantly delayed by the carrier, please contact us within 14 days of your order date. Please also refer to the shipping information here:
We carefully package and ship our fudge to ensure it arrives in excellent condition. If your order is lost or significantly delayed by the carrier, please contact us within 14 days of your order date. Please also refer to the shipping information here:
6. Cancellations
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Online Orders: You may cancel your order for a full refund if it has not yet been processed or shipped. Please contact us as soon as possible at [insert contact email/phone]. Once an order is processed or shipped, our standard refund policy for consumable products applies.
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Market Purchases: Purchases made at markets cannot be canceled once you’ve left the booth, as the product is considered delivered.
7. Store Credit
If we issue a store credit, it will be provided as a digital code sent to your email, redeemable on MeemsFudgeShoppe.com. Store credits are non-transferable, have no cash value, and must be used within 12 months of issuance.
If we issue a store credit, it will be provided as a digital code sent to your email, redeemable on MeemsFudgeShoppe.com. Store credits are non-transferable, have no cash value, and must be used within 12 months of issuance.
8. How to Contact Us
For any questions or concerns about your purchase, please reach out to us:
For any questions or concerns about your purchase, please reach out to us:
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Email: MeemsFudgeShoppe@gmail.com
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Website: Submit a request via our contact form at https://meemsfudgeshoppe.com/pages/contact
We typically respond within 1-2 business days and will work with you to resolve any issues promptly.
9. Changes to This Policy
Meem's Fudge Shoppe reserves the right to update this refund policy at any time. Any changes will be posted on this page, and the updated policy will apply to purchases made after the revision date.
Meem's Fudge Shoppe reserves the right to update this refund policy at any time. Any changes will be posted on this page, and the updated policy will apply to purchases made after the revision date.